Forum Discussion
DavidYorkshire
Nov 15, 2022Iron Contributor
Outlook failing to run on on Samsung Galaxy A13
We are currently trying to set up the first phones out of a new batch of Samsung Galaxy A13 - these are the first of this model which we have tried to deploy. We use Intune and several apps are i...
Rabbi_Jonathan
Nov 17, 2022Copper Contributor
DavidYorkshire Yes, same problem. No apparent way to repair, and hoping that Microsoft and Samsung will help the situation. Just started in the last week, not earlier in my particular case.
- Sofia_A_IstanbulNov 17, 2022Copper ContributorI did the following and worked for me:
First uninstall Outlook app,
Then install the older version of outlook 4.2240.1 that is available from the GALAXY STORE.
Finally turn off autoupdates for Outlook ONLY from the playstore
(here is a link on how to turn off autoupdates for a specific app only https://www.phonearena.com/news/Disable-Android-updates-specific-apps_id102881).
So this works. It is a temporary solution until a proper update is released to fix the problem.- JannesdemannesNov 26, 2022Copper Contributor
Worked for me, thanks for your suggestion Sofia_A_Istanbul