Forum Discussion
DavidYorkshire
Nov 15, 2022Iron Contributor
Outlook failing to run on on Samsung Galaxy A13
We are currently trying to set up the first phones out of a new batch of Samsung Galaxy A13 - these are the first of this model which we have tried to deploy. We use Intune and several apps are i...
DominikMal
Nov 17, 2022Copper Contributor
Same here.
Samsung A10, Android 10, Android 11, Outlook distributed via Intune.
I spent about 3h trying to get it running- restoring to factory defaults, clearing cache, uninstalling / installing app. Nothing.
Few seconds after openning Outlook it closed down.
App version 4.2243.1.
The weird thing is- this app version is working fine on other mobile devices where the profile is already set and running. It seems the problem only exist if there is no account and you want to add it to Outlook.
Samsung A10, Android 10, Android 11, Outlook distributed via Intune.
I spent about 3h trying to get it running- restoring to factory defaults, clearing cache, uninstalling / installing app. Nothing.
Few seconds after openning Outlook it closed down.
App version 4.2243.1.
The weird thing is- this app version is working fine on other mobile devices where the profile is already set and running. It seems the problem only exist if there is no account and you want to add it to Outlook.