Forum Discussion
DavidYorkshire
Nov 15, 2022Iron Contributor
Outlook failing to run on on Samsung Galaxy A13
We are currently trying to set up the first phones out of a new batch of Samsung Galaxy A13 - these are the first of this model which we have tried to deploy. We use Intune and several apps are i...
DavidYorkshire
Nov 16, 2022Iron Contributor
We tried that as there's an earlier version on the Galaxy store which works - but it auto-updates to the latest version after a few minutes then promptly stops working.
Sofia_A_Istanbul
Nov 16, 2022Copper Contributor
I tried to do the same, but now Galaxy store app is crashing too and closing every time I try to install outlook!!!!!
- DavidYorkshireNov 16, 2022Iron ContributorHave Samsung updated that to the latest version? We've not tried it since yesterday.
- Sofia_A_IstanbulNov 16, 2022Copper ContributorNo, the old version of outlook is still available on Galaxy store.
I unistalled Outlook, then turned off auto updates (from playstore) and finally installed the older version of outlook from the GALAXY STORE... it worked for others, but not for me, because Galaxy App is also crashing- macgd016Nov 16, 2022Copper ContributorI would check what version is installed just in case its not 4.2240.1
- Jbrines1969Nov 16, 2022Brass ContributorJust done it on a A13 and it is working, just disabled auto update for the Outlook app