Forum Discussion
DavidYorkshire
Nov 15, 2022Iron Contributor
Outlook failing to run on on Samsung Galaxy A13
We are currently trying to set up the first phones out of a new batch of Samsung Galaxy A13 - these are the first of this model which we have tried to deploy. We use Intune and several apps are i...
DavidYorkshire
Nov 16, 2022Iron Contributor
Microsoft has attempted to fob me off again by telling me to submit a case through the in app support (yes, in the app which won't run...). I have responded pointing this out, and that it is not practical to submit details of a complex issue and the diagnostic steps taken using a phone.
But they end by assuring me that they are "committed to providing excellent customer support"...
But they end by assuring me that they are "committed to providing excellent customer support"...
DavidYorkshire
Nov 16, 2022Iron Contributor
p.s. even if I look on a working phone (not an A13), the in app support seems to have disappeared completely from Outlook - just circular references and you end up back where you started!