Forum Discussion
DavidYorkshire
Nov 15, 2022Iron Contributor
Outlook failing to run on on Samsung Galaxy A13
We are currently trying to set up the first phones out of a new batch of Samsung Galaxy A13 - these are the first of this model which we have tried to deploy. We use Intune and several apps are i...
Nikhil_Nair
Nov 16, 2022Copper Contributor
Same Problem here 😞
2 models - A13 are reporting this issue. No problem on IOS
2 models - A13 are reporting this issue. No problem on IOS
DavidYorkshire
Nov 16, 2022Iron Contributor
Microsoft has attempted to fob me off again by telling me to submit a case through the in app support (yes, in the app which won't run...). I have responded pointing this out, and that it is not practical to submit details of a complex issue and the diagnostic steps taken using a phone.
But they end by assuring me that they are "committed to providing excellent customer support"...
But they end by assuring me that they are "committed to providing excellent customer support"...
- DavidYorkshireNov 16, 2022Iron Contributorp.s. even if I look on a working phone (not an A13), the in app support seems to have disappeared completely from Outlook - just circular references and you end up back where you started!
- Nikhil_NairNov 16, 2022Copper ContributorI am also logging a case for the same. Will let you know if I get any response.