Forum Discussion
Outlook failing to run on on Samsung Galaxy A13
We are currently trying to set up the first phones out of a new batch of Samsung Galaxy A13 - these are the first of this model which we have tried to deploy. We use Intune and several apps are i...
Just to add that if data is turned off on the handset (4G / wifi), Outlook opens and stays open. When data is enabled, it closes after 2 or 3 seconds, which suggests that the issue occurs when Outlook tries to communicate.
Yup, exact same on M13
We've had 2 reports so far with this issue, both A13 handsets supplied by EE UK. Other handsets A12, A20, A21 don't seem to be reporting any issues so far. Dar_Sarf
- 3x M13 from Amazon. Intune or not, fully up to date, same wigi/4G crash of latest Outlook. 3G ok.
No prob with various other recent Samsung.
Tried foreign SIM,roaming not enabled and ok. Defo data issue- This is the current OS version on our A13 handsets.
Operating system version 12
Operating system build number SP1A.210812.016.A137FXXS1AVJ1
- We use Vodafone, but buy the handsets separately (they are not locked to the network). We've also tested with no SIM at all and just connected to wifi - same issue!
