Forum Discussion
Outlook failing to run on on Samsung Galaxy A13
We are currently trying to set up the first phones out of a new batch of Samsung Galaxy A13 - these are the first of this model which we have tried to deploy. We use Intune and several apps are i...
Same problem here....
Ok, after some further investigation:
- The version of Outlook on the Galaxy store is 4.2240.1. That works fine on the A13 (until it auto-updates to the latest version, when it stops working)
- The Play store version of Outlook is 4.2243.1 (the latest version – that is the version which doesn’t work.)
So there is clearly a problem with version 4.2243.1 on some phones (certainly the Galaxy A13). We have tried that version on the Galaxy A12 and A03s and it works on those.
- The version of Outlook on the Galaxy store is 4.2240.1. That works fine on the A13 (until it auto-updates to the latest version, when it stops working)
- The Play store version of Outlook is 4.2243.1 (the latest version – that is the version which doesn’t work.)
So there is clearly a problem with version 4.2243.1 on some phones (certainly the Galaxy A13). We have tried that version on the Galaxy A12 and A03s and it works on those.