Forum Discussion
Susan_Flander
Nov 10, 2024Copper Contributor
Outlook Exchange and Business Basic
I recently attempted to buy Business Basic 365. When I attempted to do this, I had the same issue that I did with my Windows Live Account and Office Family 365...., the enrollment would not take my ...
rogerreed
Jul 05, 2025Brass Contributor
Yeah, it’s probably because your email is already tied to an existing Microsoft 365 tenant (your work/school account). Microsoft won’t let you overlap the same domain/email for a new subscription you’d need to either get your admin/vendor to upgrade your existing license or use a different domain/email for the new plan. It’s annoying, but that’s how their system works.