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Ritsa_Giann's avatar
Ritsa_Giann
Copper Contributor
Dec 16, 2021

Outlook error

When i am trying to log in to my outlook account to check my hotmails , a message "401-Unauthorized access is denied due to invalid credentials " appears. 

  • Techguy2035's avatar
    Techguy2035
    Copper Contributor
    Aug 24, 2022
    Check for errors in the URL. It's possible that the 401 Unauthorized error appeared because the URL was typed incorrectly or the link that was selected points to the wrong URL—one that is for authorized users only.

    If you're sure the URL is valid, visit the website's main page and look for a link that says Login or Secure Access. Enter your credentials here and then try the page again.

    If you don't have credentials or have forgotten yours, follow the instructions provided on the website for setting up an account or resetting your password.

    Regards,
    J Wick

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