Forum Discussion
Outlook error "We couldn't create the Outlook datafiles"
Hello, I installed Windows 11 (clean install) but I can't register any email account in Outlook (version 2304). I get the error "We couldn't create the Outlook datafiles". I've tried to change the s...
Hi Unplowed,
Your appdata folder is possibly corrupted.
Can you try this action plan:
- sfc /scannow and reboot
- DISM.exe /online /cleanup-Image /restorehealth and reboot
If the above steps don't resolve the issue: create a new Windows user account and try registering the email account in the Outlook Desktop App.
MathieuVandenHautte Thank you for your answer,
The problem is not the folder "Appdata" because when I try to change de data files location (to another Drive) I still get this error 😞
I can try to create another account, but if I need to switch accoun to check my emails...
- Unplowed and others (I lost the long thread on this subject logging in to post a response):
I too have spent hours and hours on this problem and the repetitive solutions provided. What finally seems to have worked for me (fingers crossed) on Windows 11 was to close Outlook, then go to Control Panel, Mail (Microsoft Outlook). I created a new profile then added Email Accounts through that same panel. One worked fine (Comcast), the second (Yahoo Plus) I had to change the default profile from POP to IMAP with correct gateways. Seems to be working now.
RoMo
