Forum Discussion
Outlook Error: "The operation failed..." when selecting Manage Rules & Alerts
Hello, I have problem with me computers, on the one outlook working and rules also, but on two anoder is mestake. Whare it will be problem? Best regrads
There is an ongoing issue which matches the description: EX171088 - Unable to manage rules in the Outlook client
Status: Service degradation User impact: Users are receiving an error when attempting to manage their rules in the Outlook client. Latest message: Title: Unable to manage rules in the Outlook client User Impact: Users are receiving an error when attempting to manage their rules in the Outlook client. More info: Users are receiving the following error: "The operation failed because of a registry or installation problem. Restart Outlook and try again. If the problem persists, reinstall." Current status: Our investigation into a viable fix requires a thorough code analysis. We're working to identify an adequate workaround that users can implement while we address the underlying source of the problem. Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure. Start time: Tuesday, December 18, 2018, at 9:32 PM UTC Preliminary root cause: A recently deployed update introduced a code issue that is causing errors for users while managing their mailbox rules in the Outlook client. Next update by: Friday, December 21, 2018, at 1:00 AM UTC
The problem is not just I can't manage rules, the rules are no longer working at all. Rules are now completely broken since the last Office 365 update.
pastordan wrote:The problem is not just I can't manage rules, the rules are no longer working at all. Rules are now completely broken since the last Office 365 update.
Yes, same here. I now have to sort over 100 emails each morning to the correct folders manually.
Hello,
understand we all have the same problem with Outlook rules. Microsoft Engineers already know it; just to add some info, in the picture the Error Message and the Outlook build I'm using.
Regards.
- Yes Same error , Any update from Microsoft yet or any solution ? I tried reinstalling it but failed.
