Forum Discussion
Justyna_Wareluk
Dec 20, 2018Copper Contributor
Outlook Error: "The operation failed..." when selecting Manage Rules & Alerts
Hello, I have problem with me computers, on the one outlook working and rules also, but on two anoder is mestake. Whare it will be problem? Best regrads
VasilMichev
Dec 20, 2018MVP
There is an ongoing issue which matches the description: EX171088 - Unable to manage rules in the Outlook client
Status: Service degradation User impact: Users are receiving an error when attempting to manage their rules in the Outlook client. Latest message: Title: Unable to manage rules in the Outlook client User Impact: Users are receiving an error when attempting to manage their rules in the Outlook client. More info: Users are receiving the following error: "The operation failed because of a registry or installation problem. Restart Outlook and try again. If the problem persists, reinstall." Current status: Our investigation into a viable fix requires a thorough code analysis. We're working to identify an adequate workaround that users can implement while we address the underlying source of the problem. Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure. Start time: Tuesday, December 18, 2018, at 9:32 PM UTC Preliminary root cause: A recently deployed update introduced a code issue that is causing errors for users while managing their mailbox rules in the Outlook client. Next update by: Friday, December 21, 2018, at 1:00 AM UTC
mazee1
Dec 21, 2018Copper Contributor
Exact same Problem faced by me .. Any solutions yet ?