Forum Discussion
Outlook error "Sorry, something went wrong. You may want to try again"
One of our users is trying to add a smartsheet calendar to their outlook using the published web URL. When they try to do it, they get this error and the calendar is not being imported. Any suggestio...
URL Verification: Ensure the Smartsheet URL is correct.
Access Rights: Check Smartsheet calendar's sharing settings.
Outlook Version: Ensure the user's Outlook is updated.
Browser: For Outlook Web, try a different browser or clear cache.
Re-publish from Smartsheet: Republish the calendar and use the new URL.
Alternative Method: In Outlook, try "Add Calendar" > "From Internet".
Access Rights: Check Smartsheet calendar's sharing settings.
Outlook Version: Ensure the user's Outlook is updated.
Browser: For Outlook Web, try a different browser or clear cache.
Re-publish from Smartsheet: Republish the calendar and use the new URL.
Alternative Method: In Outlook, try "Add Calendar" > "From Internet".
