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Outlook error "Cannot move the items" when moving items to other folders
I restarted my pc yesterday.... I'm running Windows 10 Pro, Outlook Version 5644 (build 17029.20108). I cannot move emails to other folders or to windows explorer folders. I'm receiving the followin...
I figured it out...... it's ridiculous that Microsoft has known about this issue and the only reply is "we're investigating"
I toggled on the "Try the new Outlook" in the upper right hand corner. It closed my Outlook and downloaded/opened the new Outlook interface. Message said it need to update to run. I allowed the update. I then togged off the "Try the new Outlook" and every thing is now working perfectly.
Hope this helps other users.
Hi , i am also facing the same issue ... Cannot move items between folder and not able to copy also.
I tried to reinstall office 365. but it was same. When i updated office , it start to wok but after restart outlook same issue persisting. My office 365 outlook is not showing NEW OUTLOOK interface --- any tips to resolve this issues ?
I tried to reinstall office 365. but it was same. When i updated office , it start to wok but after restart outlook same issue persisting. My office 365 outlook is not showing NEW OUTLOOK interface --- any tips to resolve this issues ?
Finally... weeks later.... Microsoft has released an update that fixes the issue. I just ran it and it's work perfectly (again).
GO TO:
File
Office Account
Update Options
Update now
GO TO:
File
Office Account
Update Options
Update now
Thanks for your quick reply ...
unfortunately, i am still having the same issue . I did update few days before.
when i try to update today , it shows YOU ARE UPT TO DATE
i did repair online ..... still the same.
Any other suggestion ?
- My workaround was to open Outlook in a browser instead of the full client. Was able to move messages without any problem.
