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KarenL823's avatar
KarenL823
Copper Contributor
Mar 16, 2021
Solved

Outlook error 0x800CCC0E

I have been using Microsoft Outlook installed as part of Microsoft Office Professional Plus 2019 for several years with no problems based on the following settings:   Account Type:                 ...
  • KarenL823's avatar
    KarenL823
    Mar 18, 2021
    Oh this is brilliant, thank you so much! This has worked for me and at last my emails are working thanks to King_Joey, you are a star!!!

    I did also get a private message from MDadarkar asking to connect to my laptop with Team Viewer but sorry, I wasn’t comfortable with that.

    Thanks you again for sorting my problem.
    Karen
King_Joey's avatar
King_Joey
Copper Contributor
Mar 18, 2021

KarenL823 

 

I have (had, hopefully) the same problem.  I think I found the answer.  A while back, AOL went to a process where you have to log onto the AOL.com website and (under your account security settings) have it generate a random password for 3rd party apps (like Outlook) to sign in to your account.  So you don't actually put your real password into Outlook for your AOL email account.  When you get to the password input screen, you copy & paste the randomly generated password from AOL.com.

 

Hope this helps!

Tammy_K's avatar
Tammy_K
Copper Contributor
Aug 03, 2021

King_Joey   Oh MY GOOODNESS!!!!  Thank you so much for posting this.  I have been dealing with this for a month.  Finally deleted the AOL account from Outlook, which in turn deleted my folders 😞 and tried to reinstall.  Still wouldn't work.  

Came across your solution, and my problem was solved in five minutes.  Back up and running AOL on Outlook!

Thank you, thank you!!!