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KarenL823's avatar
KarenL823
Copper Contributor
Mar 16, 2021
Solved

Outlook error 0x800CCC0E

I have been using Microsoft Outlook installed as part of Microsoft Office Professional Plus 2019 for several years with no problems based on the following settings:   Account Type:                 ...
  • KarenL823's avatar
    KarenL823
    Mar 19, 2021
    Oh this is brilliant, thank you so much! This has worked for me and at last my emails are working thanks to King_Joey, you are a star!!!

    I did also get a private message from MDadarkar asking to connect to my laptop with Team Viewer but sorry, I wasn’t comfortable with that.

    Thanks you again for sorting my problem.
    Karen
KarenL823's avatar
KarenL823
Copper Contributor
Mar 16, 2021
Thank you but it hasn't worked!
I had already done the above but have done it again but still emails won't download.
Karen
MDadarkar's avatar
MDadarkar
Brass Contributor
Mar 16, 2021

Hi KarenL823 

 

Have you followed the correct steps as shown in the below link?

 

https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mail 

  • KarenL823's avatar
    KarenL823
    Copper Contributor
    Mar 16, 2021
    Hi

    Yes as far as I am able to (I'm not experienced like you) but done my best!

    I've tried all manner of things I found on Goggle but nothing worked.

    I tried changing the port numbers that were suggested on the first answer but no luck.

    It has worked for years so I don't understand why it has stopped as I haven't changed any settings??

    Sorry if what I am saying doesn't make sense to you!!

    Thanks
    Karen
    • King_Joey's avatar
      King_Joey
      Copper Contributor
      Mar 19, 2021

      KarenL823 

       

      I have (had, hopefully) the same problem.  I think I found the answer.  A while back, AOL went to a process where you have to log onto the AOL.com website and (under your account security settings) have it generate a random password for 3rd party apps (like Outlook) to sign in to your account.  So you don't actually put your real password into Outlook for your AOL email account.  When you get to the password input screen, you copy & paste the randomly generated password from AOL.com.

       

      Hope this helps!

      • ch075l's avatar
        ch075l
        Copper Contributor
        Aug 17, 2021
        Hi King_Joey, Just curious if you have a fix for using Outlook thru comcast.net? I haven't been able to get mail on my outlook unless I'm using my phone since May 😞
    • bobbyf1579's avatar
      bobbyf1579
      Copper Contributor
      Mar 18, 2021

      I have the exact same problem as KarenL823.  It started 2 days ago.  The problem only persists on my laptop.  I can access my yahoo.com account email through either Yahoo or the Outlook app on my phone.  Has anyone figured out what has caused this and the remedy.  I too have not changed the settings and have had no issues for several years.

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