Forum Discussion
avh
Nov 13, 2025Copper Contributor
Outlook email display name issue
Hello, I am working with two people called Stephen, from two separate organisations. Their email addresses are both stephen @ companyname.com. I have them both set up as contacts, with their corr...
Nov 20, 2025
Hi Avh, I would copy all the information from the contacts and delete the contacts. Also delete the autocomplete (click on the X next to their name) and then type the email in fresh and send a test email so autocomplete has it. Then make a new contact with the correct information. Let me know if that helps.
Lisa