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drqaz's avatar
drqaz
Copper Contributor
May 18, 2023

Outlook email and EssentialPIM

Don't know if this is an essential PIM question or Outlook question. I have two Outlook email accounts set up in EPIM.  Both can send emails.  Neither can receive.  I have no errors when setting up the accounts and none when checking for new emails.  Both work in IMAP.  Neither work in POP.

I have POP set up in the Outlook web page in Settings>Sync Email.

POP settings in EPIM are . . .

 

  • POP server name outlook.office365.com

  • POP port 995

  • POP encryption method TLS

 

2 Replies

  • Jan_T327's avatar
    Jan_T327
    Copper Contributor
    May 22, 2023
    Hi, what's outgoing server settings?
    For outlook it should be
    Server: smtp.office365.com
    Port: 587
    Encryption: STARTTLS
    • drqaz's avatar
      drqaz
      Copper Contributor
      May 24, 2023

      Settings are identical to the ones you list.

      Keep in mind, I have two Outlook email accts.  settings for both are identical.  One can send/receive.  One can send only. My problem with the non-working acct is RECEIVING email.  I can receive email using IMAP.  Can't receive using POP.  No error messages.  EPIM has a "Reauthorize" option for each acct.  I can do that for the non-working acct and complete without errors.

      I've checked TRASH.  Messages aren't there.  I have no SPAM folder.

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