Forum Discussion
Villianx
Apr 18, 2022Copper Contributor
Outlook email account not recognized
Hello. Looked at my email accounts on my iphone and noticed one of my outlook accounts had an error icon beside it. Tried and couldn't retrieve messages. Got on my desktop to try and login and ...
Anonymous
Apr 18, 2022I understand, please try to analyze it maybe these steps will solve the problem:
https://support.microsoft.com/en-us/office/fix-outlook-com-email-sync-issues-d39e3341-8d79-4bf1-b3c7-ded602233642?ocmsassetid=d39e3341-8d79-4bf1-b3c7-ded602233642&ui=en-us&rs=en-us&ad=us
Villianx
Apr 20, 2022Copper Contributor
Hi Andrzej. What's the work around on this. I'm guessing account locked due to inactivity due to lack of sent emails, even though i do receive. Is there a number I can call or chat line other that one that tells me to go online and try and solve the problem? Thanks.
- AnonymousApr 20, 2022
https://support.microsoft.com/en-us/office/unblock-my-outlook-com-account-f4ad2701-d166-4d8b-8a6a-9af2a1f8a4c4
Please check it out.
https://support.microsoft.com/en-us/office/how-to-get-support-for-outlook-com-f5482a98-616c-4d44-b7c5-8aaaadf5c11a
- VillianxApr 24, 2022Copper ContributorFor everyone’s info, should you come across this in the future, none of the above worked. Called Microsoft store (yes, cheated) and end result was to fill out an account reinstatement form online, provide as much info as I could and see if they would re/open. Whatever reasoning was used to decide whether to reopen an account, didn’t work for me.