Forum Discussion
Outlook does not allow to move messages to different folders
I have many different folders at Outlook . When I receibe a message I normally reply , in case necessary , and then I move the received message to a folder related to this person . My Outlook is not allowing me to move the messages so they are being kept totally desorganized on the received message box . How can I solve this error ?
Hi Heyder_Migliora,
Here are some potential solutions that may help:Ensure Outlook is Updated:
Make sure that your Outlook application is up to date by navigating to File > Office Account > Update Options > Update Now.Restart Your Computer
Create a New Outlook Profile:
Try creating a new Outlook profile to see if the problem persists.
Keep your current profile as a backup in case you need to switch back.
For detailed instructions, refer to Create an Outlook profile - Microsoft Support.Use Outlook on the Web (OWA):
If the problem persists, consider using Outlook on the Web (OWA) to manage your emails and move items to different folders.Check Folder Permissions:
If you encounter a permission error, verify your permissions for the specific folder by right-clicking on it and selecting Properties.
Outlook error "Cannot move the items" when moving items to other folders - Microsoft Support
I am unable to move messages from the Inbox to subfolders within the - Microsoft Community
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Kindest regards,
Leon Pavesic
(LinkedIn)Hi Leon,
I use Outlook PWA and all of a sudden the drag and drop of emails to different folders doesn't work anymore. I tried restarting Outlook without success. I can move the emails by selecting move and then the folder but having multiple folders this is not acceptable.
Could you help?
Thank you,
Florian
