Forum Discussion
Outlook display intermittent problem - overlapping images
Dear all, Does anyone have the same issue? Windows 10 Professional Dell Optiplex 7050 Intel HD 630 Graphics Presently, happened to two PCs (same model) Noticed i...
Yes, unfortuntly it started approx. 1-2 months ago and happens at least once a day. It goes away if I close Outlook and reopen it. My IT team has uninstalled and reinstalled the program and that did not fix this issue. Our IT team is looking into it again today and I will update this reply, if I get this fixed. Another post I am also following with the same issue that may be of interest to you - https://www.reddit.com/r/Outlook/comments/q6m59v/latest_versions_of_outlook_or_365_apps_and/
Thanks marykmurphy82
I added a separate graphics card in the PC and have the monitors connected to the graphics card, avoided using the onboard graphic card Intel HD 630 that came with the PC. I have not got any similar complaints from the user, and hopefully it solves the problem.
Unfortunately, this will not help for laptops as additional installation of graphics card is not possible.
However, i am still not certain if it's the issue with the graphics card display adapter. If it is, then probably the new office updates don't work well with certain graphics cards.
