Forum Discussion
Outlook Deleting Junk Email Automatically
This has happened two times this morning. I had two emails come into my inbox. One of them I marked read and it disappeared. Then another one came in and while I was reading it, it disappeared. I searched through my email and I do not see it. I went to the online email webpage and it is missing from there.
Is Microsoft now deleting emails it thinks are junk/spam? That is not good.
2 Replies
- Are you using Exchange Online? Is so, you're likely seeing the ZAP feature in action. This article details how it works and how to configure it: https://learn.microsoft.com/en-us/defender-office-365/zero-hour-auto-purge
- That looks like what it is doing. I was reading one and it was a fake bill. I like to read them but you never want to click on the links.
The problem is one of them was a real email. I never respond to it but it was actually authentic.
Here is where to turn it off. It's in a policy: https://security.microsoft.com/antispam
