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PeterCWorth's avatar
PeterCWorth
Copper Contributor
Oct 25, 2023

Outlook default email

For some time, I have noted an annoying aspect of Outlook, which sometimes sends my "reply" emails from another family member's account, rather than my own.  

 

My own email address is supposed to be the "default" one, and I have checked the settings on more than one occasion to confirm that this is the case, but no error was found.   However, despite this, replies continue to be sent randomly from another of the addresses in our family list.  

 

I try to routinely check that my address is at the top of the reply, but sometimes I forget and the error slips through.  It's not the end of the world, but occasionally it is a hassle explaining to someone why my reply seems to have come from my wife or son.

 

I'd be very grateful if anyone can shed some light on this small but irritating issue.

 

Thanks, Peter

2 Replies

  • darlene22xx's avatar
    darlene22xx
    Copper Contributor
    Oct 25, 2023

    PeterCWorth 

     

    You can try creating new outlook profile and set your primary email address as default. Basically, whatever email address you set up first will be the default one.

     

    For Windows: https://support.microsoft.com/en-us/office/create-an-outlook-profile-f544c1ba-3352-4b3b-be0b-8d42a540459d#:~:text=In%20Outlook%2C%20select%20File%20%3E%20Account,profile%2C%20and%20then%20choose%20OK. 

    For Mac: https://support.microsoft.com/en-us/office/manage-profiles-or-identities-in-outlook-for-mac-fed2a955-74df-4a24-bef6-78a426958c4c#:~:text=Add%2C%20change%2C%20or%20delete%20a%20profile&text=Ctrl%2Bclick%20or%20right%2Dclick,then%20launch%20Outlook%20Profile%20Manager.&text=%2C%20and%20then%20enter%20a%20name%20for%20the%20new%20profile.&text=Double%2Dclick%20the%20profile%2C%20and,new%20name%20for%20the%20profile. 

    • PeterCWorth's avatar
      PeterCWorth
      Copper Contributor
      Oct 26, 2023

      darlene22xx 

      Thanks very much for your message and the suggestion to set up a new Outlook profile.  I had a look at the link that you sent regarding this, but I don't  clearly understand the ramifications of setting up a new profile with respect to disturbance of my current set-up.  Therefore, I'd probably prefer to leave the situation as it is, if there is no other alternative approach to the issue I described.  

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