Forum Discussion
Richard Burr
Jul 21, 2023Copper Contributor
Outlook crashing on search
It's an Microsoft Office Home and Business 2016 - (en-us 16.0.16529.20182). Some searches work, but some, particularly containing an email address, crash Outlook with no warning or message. The same ...
Richard Burr
Jul 21, 2023Copper Contributor
The event viewer shows:
Faulting application name: OUTLOOK.EXE, version: 16.0.16529.20182, time stamp: 0x64a90194
Faulting module name: EMSMDB32.DLL, version: 16.0.16529.20124, time stamp: 0x648cfe1a
Exception code: 0xc0000005
Fault offset: 0x00000000003d7e6c
Faulting process id: 0x0x5434
Faulting application start time: 0x0x1D9BBD96B00B9E4
Faulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office\root\Office16\EMSMDB32.DLL
Report Id: dda9299f-97c7-4972-b421-fdda0fdb0072
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: OUTLOOK.EXE, version: 16.0.16529.20182, time stamp: 0x64a90194
Faulting module name: EMSMDB32.DLL, version: 16.0.16529.20124, time stamp: 0x648cfe1a
Exception code: 0xc0000005
Fault offset: 0x00000000003d7e6c
Faulting process id: 0x0x5434
Faulting application start time: 0x0x1D9BBD96B00B9E4
Faulting application path: C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office\root\Office16\EMSMDB32.DLL
Report Id: dda9299f-97c7-4972-b421-fdda0fdb0072
Faulting package full name:
Faulting package-relative application ID: