Forum Discussion
outlook crashes when creating new email message
Hi, We have office 365 apps for enterprise installed on a terminal server: server 2012 R2 . we have the same problem on all 5 users, which started just a few days ago: every user connects to h...
Hello,
We also had this concern, on further research the problem came from the Viva Insights add-in integrated into Outlook.
We tried to deactivate it from the tenant but that didn't change anything. It is therefore necessary to do from the Outlook of the user:
File > Manage add-ins > Admin Managed > Remove Viva Insights
No more crash messages after that 🙂
We also had this concern, on further research the problem came from the Viva Insights add-in integrated into Outlook.
We tried to deactivate it from the tenant but that didn't change anything. It is therefore necessary to do from the Outlook of the user:
File > Manage add-ins > Admin Managed > Remove Viva Insights
No more crash messages after that 🙂
We eventually figured that out - it was tied to an update. That fixed it for us too. 🙂