Forum Discussion

amazoit's avatar
amazoit
Copper Contributor
Mar 07, 2026

Outlook contact groups

Hi,

 

We use a specific m365 account for email blasts...and have 10 contact groups withing that account (and not a distro from m365), each contact group has a limit of 1000 contacts (limitation from microsoft), so we have 10 such groups as we send out to about 9000 people total (and microsoft has a limit of sending 10,000 emails per day per account).

 

Issue is a lot of times we get undeliverables because people in the groups either no longer work there or whatever...so its tough to clean up.

 

Is there a better way to do this?

 

1. For the contact groups itself? I thought a out creating a distro in m365 but then I have to add the 900p contacts into our tenant which would be annoying

 

2. Sending the blasts (without a crm or something like constant contact)

 

3.managing the lists from undeliverables

undeliverables

undeliverable

 

Thanks all.

 

 

 

1 Reply

  • I don't see an easier path other than using an email newsletter system. And yes, a rule would help move those bounced messages but I don't know of an automated way to remove them from your contacts. Bravo for managing this, I tried years ago and gave up and use a newsletter program. I have 8000 on my list.