Forum Discussion
S10-10
Apr 03, 2019Copper Contributor
Outlook client tasks sharedmailbox
We have a user who has Fullaccess on a sharedmailbox. When a users flags an email, the email does not show in the task pane of the outlook Client.
Hower it does show in the /owa/<sharedmailbox.domain.com>
Is there a way to get this working?
I'm pretty sure this is by "design" for automapped mailboxes, configure it as additional account instead if you want to take advantage of this (and many other) features.
How is the shared mailbox added to Outlook? As long as it's added as additional account (via File -> Add account), any flagged messages should appear in the Todo list on the Task pane.
- S10-10Copper Contributor
VasilMichev Thank you for your response. This user has a delegation on the sharedmailbox, so this is done trough auto mapping.
I'm pretty sure this is by "design" for automapped mailboxes, configure it as additional account instead if you want to take advantage of this (and many other) features.