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Eugene7's avatar
Eugene7
Copper Contributor
Aug 26, 2025

Outlook Classic not finding new emails

On one of my PCs Outlook Classic will not find any new emails when first opened, unless a different folder is selected and the Inbox gone back to.

A Send/Receive does happen, but no new emails are found!

All my other PCs work correctly.

How can this be fixed.

I have no Add-ins installed, and have removed and re-setup all email accounts, etc.

Including 'Repair' of Outlook, as well as uninstalling Office 365 and reinstalling...

Nothing fixes thew issue.

1 Reply

  • Hornblower409's avatar
    Hornblower409
    Brass Contributor

    E-mail messages are not automatically sent or received at startup in Outlook
    https://learn.microsoft.com/en-us/troubleshoot/outlook/email-management/emails-not-automatically-sent-or-received-at-startup

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