Forum Discussion
Outlook cannot send this item when replying emails, pop out window and send, sends a blank message
Hi there, we are having this random issue which is completely intermittent. Sometimes when a user replies to an email from an account external to our Office 365 Tennant a message will pop up whe...
Dan_Cotterell You can try this workaround. When you hit reply, go to Format text > Change it to Rich text and try to send the email.
misterH420 I am also getting this error but the "Rich Text" fix isn't working for me - at least, not consistently. Let me know if any of you find another solution! Thanks!
- Apologize for the late response! If the "rich text" option is not working for you. The problem might be with the signature.
Next time when you get the above error message, just try removing the signature and hit reply, if that works that means the issue is with the signature
You would need to make sure there are no broken social media links in the signature or just use any third party tools to create a new one.Hi all,
Just had this happen with an email. What worked for us:
Reply (or Reply All or Forward)
Change format to Rich TextVoila.
Apparently the signature block had bad hyperlinks in it.
- for now, I am keeping my eyes peeled.
- Any updates on this? I have a few users having the same issue
