Forum Discussion

DawnDC's avatar
DawnDC
Copper Contributor
Jul 03, 2020

Outlook calendar

Cannot get calendar. When clicking app launcher to access it receive message below, why?   cId: 5634C7D8147147569C130573479CE190 app: Mail st: 500 ebe: DB8PR09MB4057 et: ServerError esrc: MasterPag...
JNewbery's avatar
JNewbery
Copper Contributor
Jul 03, 2020

DawnDC for the past 2 days I have the same issue but with a slightly different error message. When I open outlook in a browser (Chrome or Edge) I click on the Calendar icon and I get the "Something went wrong" message. Full message attached. I've been searching for a solution but so far am unable to find one. 

 

  • nguk74's avatar
    nguk74
    Copper Contributor
    Jul 03, 2020

     JNewbery 

    Hi, I am seeing the same issue on both Tablet and PC, Chrome and Edge Chromium browsers today but not sure when it started.  Cannot find any solution.  I can see via https://outlook.live.com/mail clicking 'My Day' icon any calendar events just cannot open the calendar app 😞

  • RickRiada's avatar
    RickRiada
    Copper Contributor
    Jul 03, 2020

    JNewberyI've had the same problem for approximately the last two days also. Here is my error message:

    😞
    Something went wrong
    We can't get that information right now. Please try again later.
    cId: 3CC127BB1D67417D8C7591FE66B6C265
app: Mail
st: 500
ebe: BN6PR2201MB1057
et: ServerError
esrc: MasterPage
err: AppStartupFailed
ts: 2020-07-03 12:39:05Z
    Fewer details...
    • Hanson2050's avatar
      Hanson2050
      Copper Contributor
      Jul 03, 2020
      Hey! I have same problem 2 last day, same.
      Please IT help to fixing it....I’m so sad...