Forum Discussion
Outlook Calendar Groups Malfunctioning
- Nov 28, 2022
I'll save anyone reading this thread some time - these are the two solutions that have worked for people:
For me, it worked to repair my Outlook installation:
It seems people have misunderstood my original solution. I did not "re-install" Outlook, I "repaired my installation" of Outlook. Those are two different things. I haven't had the issue since then. See this link to learn how to repair the installation: https://www.slipstick.com/tutorial/repair-office-outlook-installation/#:~:text=The%20steps%20are%20basically%20the%20same%20for%20all,the%20desired%20repair%20option%20and%20complete%20the%20wizard
For others, it worked to uncheck "Turn on shared calendar improvements".
- File
- Account Settings
- Account Settings (Again)
- Email Tab
- Double Click Your Email In The List
- More Settings
- Advanced
- Uncheck "Turn on shared calendar improvements" Under "Microsoft 365 Features"
- Click Apply
- Click OK
- Exit Outlook Entirely
- Restart Outlook
If it doesn't work after these steps, restart your computer and then check again before assuming this step hasn't worked. If another solution is found, I will edit this comment with that solution.
Just a quick update from us.
Disabling "Calendar Improvements" (REST API) did not solve our problems.
Neither did any other "fixes" on affected users' PC's.
The issues follows the affected user on every PC they log on to.
We have even logged on from non-corporate PC/Windows/Outlook without luck.
The only fix for us is to reset "favorite folders" on the mailbox end (by running "Outlook.exe /ResetSharedFolders) and wait for the "reset" to sync to the mailbox in Exchange Online.
Our Microsoft case "stranded" with MS claiming that "it must be a problem on the local PC"