Forum Discussion
Outlook Calendar Groups Malfunctioning
- Nov 28, 2022
I'll save anyone reading this thread some time - these are the two solutions that have worked for people:
For me, it worked to repair my Outlook installation:
It seems people have misunderstood my original solution. I did not "re-install" Outlook, I "repaired my installation" of Outlook. Those are two different things. I haven't had the issue since then. See this link to learn how to repair the installation: https://www.slipstick.com/tutorial/repair-office-outlook-installation/#:~:text=The%20steps%20are%20basically%20the%20same%20for%20all,the%20desired%20repair%20option%20and%20complete%20the%20wizard
For others, it worked to uncheck "Turn on shared calendar improvements".
- File
- Account Settings
- Account Settings (Again)
- Email Tab
- Double Click Your Email In The List
- More Settings
- Advanced
- Uncheck "Turn on shared calendar improvements" Under "Microsoft 365 Features"
- Click Apply
- Click OK
- Exit Outlook Entirely
- Restart Outlook
If it doesn't work after these steps, restart your computer and then check again before assuming this step hasn't worked. If another solution is found, I will edit this comment with that solution.
Just to confirm, we are seeing the same issues - also started late 2021.
In Outlook Desktop some Calendar groups appear empty while others have missing calendars.
In Outlook Online all Calendar groups are populated.
We have tried all tricks and settings without luck - but issues persist even if affected users log on to new computers.
The only "solution" is running "Outlook.exe /ResetSharedFolders" - But this of course means cleaning up all calendar groups and starting over.
We have an open Microsoft ticket, and they are currently investigating log outputs from Fiddler, SaRa, Calcheck and Outlook ETL logs.
Best regards
Martin