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maheshspeaks's avatar
maheshspeaks
Copper Contributor
Jan 30, 2024

Outlook Calendar Drag/Drop not working

We utilize the Monthly Enterprise Channel. Some users serve as assistants to VIPs and manage multiple calendars with Editor permissions. Previously, these users could drag and drop calendar invites between calendars, but it seems that functionality has ceased since enabling the 'Shared Calendar Improvement' feature. Has anyone else encountered this issue? Is there a way to restore this function by making any changes?

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor

    Hi maheshspeaks,

    Microsoft is aware of these issues and is currently investigating them.
    Known issues with Outlook Desktop Shared Calendar Improvements - Microsoft Support

    You can consider trying a few potential workarounds:

    1. Temporarily Disable 'Shared Calendar Improvements':
      Turn off this feature and restart Outlook to see if the problem persists.

      1. In Outlook(PC), click File | Account Settings | Account Settings
      2. Double click your account
      3. Click the More Settings button
      4. Click the Advanced tab
      5. Uncheck the Turn On Shared Calendar Improvements box and click OK

         

    2. Remove and Re-add the Calendar:
      After disabling the 'Shared Calendar Improvements' feature, attempt to remove and then re-add the calendar.

    3. Reset Outlook Folders:
      Run the command outlook.exe /resetfolders to repair default Outlook folders.

       

    Please click Mark as Best Response & Like if my post helped you to solve your issue.
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    Kindest regards,


    Leon Pavesic
    (LinkedIn)

    • Henry365's avatar
      Henry365
      Copper Contributor
      Also, I tried the following, but is this for a share calendar or my own calendar, Please advise and Thanks

      Remove and Re-add the Calendar:
      After disabling the 'Shared Calendar Improvements' feature, attempt to remove and then re-add the calendar.
    • Henry365's avatar
      Henry365
      Copper Contributor

      I tried everything and the only thing that will solve the issue of dragging and dropping items in the calendar is if I uncheck the USE CACHED EXCHANGED MODE TO DOWNLOAD EMAIL TO AM OUTLOOK DATE FILE. My important question is. Do I have to have this check? Please let me know. Thanks 

    • maheshspeaks's avatar
      maheshspeaks
      Copper Contributor

      LeonPavesic Thank you for your reply. What you are making sense. All these issues started after implementing 'Shared Calendar Improvement' feature. I will check if I can revert it and drag/drop is working. Will keep you posted. Thanks again

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