Forum Discussion
Outlook black boxes, text over text, and video artifacts
This applies to Outlook 2019 and Windows 10 Pro. All Office and Windows Important and Critical updates are installed. I also updated my video driver and restarted. Every article I have found on...
So far, formatting the hard drive, installing Windows 11 and Office 2019, has resolved the problem.
Update 12/15/21: That did not last long. The problem has returned.
JaxPlanet Hi there, I found a fix that seems to be working, disabling hardware acceleration for office under the advanced Tab.
Kind regards
- Tristan, you should read posts before replying. As it says above, "Every article I have found on this issue says "Disable hardware graphics acceleration" but Office 2019 Home and Business does not have that option."
- I found more than 3 laptops with the same problem and searching on google everyone suggested disabling hardware graphics acceleration, but nothing was found at office 2019 professional. And problem found on windows 10 and windows 11 too. Try to resetting windows and re-install office but no luck. All users are very annoyed, looking for the solutions as earliest.
thanks in advance
