Forum Discussion
JaxPlanet
Oct 06, 2021Brass Contributor
Outlook black boxes, text over text, and video artifacts
This applies to Outlook 2019 and Windows 10 Pro. All Office and Windows Important and Critical updates are installed. I also updated my video driver and restarted. Every article I have found on...
- Oct 27, 2021
So far, formatting the hard drive, installing Windows 11 and Office 2019, has resolved the problem.
Update 12/15/21: That did not last long. The problem has returned.
JaxPlanet
Oct 07, 2021Brass Contributor
My update history after using the same computer for over 6-years has only 7-entries, which is amazing consider hundreds have been installed. 5 are definition updates. 2 are quality updates, KB4601050 (.NET-related) and KB4023057 (Windows update-related), which don't appear to relate to Outlook. However, I updated from 1909 to 20H1 recently so that is the most likely cause. Rolling back Windows is not an option so I am going to try removing and reinstalling Office as the 20H1 update may have corrupted it.
That said, anyone out there with a targeted fix for this issue so I don't have to use this "shotgun" approach?