Forum Discussion

Copper Contributor

Aug 18, 2017

Outlook Beta broken

I had a pop-up in Outlook today asking to join the Beta program, which I did, but now Outlook mail does not work at all. It only shows the error page below, with no possibility to report the error, o...

Naudina Punch

Copper Contributor

Jan 17, 2018

Hasn't been fixed on my side yet. Very annoying

Chimel Chimel

Copper Contributor

Jan 18, 2018

Oh well, I spoke too soon: Today, in place of my outlook.live.com email, I had a big page saying something like "we listened to your feedback and updated outlook beta, do you want to try it?"

Unfortunately I clicked yes and was back to this error page:

cId: 41A715038286472E905E94E63975F991

with no way to log in or view emails. So I probably must have reverted back to the non-beta last time, that's why the bug on Windows 7 + Firefox disappeared.

I managed to log in from Internet Explorer though, so I'll try to disable the beta from there.

It's a real bad bug, and to make it worst, the error page does not revert automatically to the regular Outlook or proposes to do so.

Chimel Chimel
Copper Contributor
Jan 18, 2018
So, it seems that this URL is broken on Firefox:

https://outlook.live.com/mail/

But this one works fine for me:

https://outlook.live.com/owa/

Not sure why I need OWA (Outlook Web Access) specifically when I don't access Outlook (or whatever they call it these days) other than from the web, but the important thing is that it's working again, and I'll never try the beta again!
- Naudina Punch
  Copper Contributor
  Jan 18, 2018
  Yes, I noticed when it ended with .mail it threw the error and worked fine with .owa. Thing is if I remove .mail and use .owa it still doesn't work for me. I have to keep going through MSN and accessing my mail from there which is a pain, but I guess on the bright side at least I'm not locked out completely. Like you I'm never trying anything beta again, at least not with man