Forum Discussion
Outlook Beta broken
I also started having that same issue from a couple days ago and no help online. There is a workaround, go to msn.com and access your mail from there. It should allow you to be able to get into your inbox. Hopefully they fix this beta issue soon.
The problem fixed itself after a few days for me, either a Windows update or more likely a server-side fix. I hope this "new experience" does the same for you.
- Naudina PunchJan 17, 2018Copper ContributorHasn't been fixed on my side yet. Very annoying
- Chimel ChimelJan 18, 2018Copper Contributor
Oh well, I spoke too soon: Today, in place of my outlook.live.com email, I had a big page saying something like "we listened to your feedback and updated outlook beta, do you want to try it?"
Unfortunately I clicked yes and was back to this error page:
cId: 41A715038286472E905E94E63975F991
with no way to log in or view emails. So I probably must have reverted back to the non-beta last time, that's why the bug on Windows 7 + Firefox disappeared.
I managed to log in from Internet Explorer though, so I'll try to disable the beta from there.
It's a real bad bug, and to make it worst, the error page does not revert automatically to the regular Outlook or proposes to do so.
- Chimel ChimelJan 18, 2018Copper Contributor
So, it seems that this URL is broken on Firefox:
https://outlook.live.com/mail/
But this one works fine for me:
https://outlook.live.com/owa/
Not sure why I need OWA (Outlook Web Access) specifically when I don't access Outlook (or whatever they call it these days) other than from the web, but the important thing is that it's working again, and I'll never try the beta again!