Forum Discussion

Copper Contributor

Aug 18, 2017

Outlook Beta broken

I had a pop-up in Outlook today asking to join the Beta program, which I did, but now Outlook mail does not work at all. It only shows the error page below, with no possibility to report the error, o...

Copper Contributor

Jan 16, 2018

I also started having that same issue from a couple days ago and no help online. There is a workaround, go to msn.com and access your mail from there. It should allow you to be able to get into your inbox. Hopefully they fix this beta issue soon.

Chimel Chimel
Copper Contributor
Jan 16, 2018
The problem fixed itself after a few days for me, either a Windows update or more likely a server-side fix. I hope this "new experience" does the same for you.
- Naudina Punch
  Copper Contributor
  Jan 17, 2018
  Hasn't been fixed on my side yet. Very annoying
  - Chimel Chimel
    Copper Contributor
    Jan 18, 2018
    Oh well, I spoke too soon: Today, in place of my outlook.live.com email, I had a big page saying something like "we listened to your feedback and updated outlook beta, do you want to try it?"
    
    Unfortunately I clicked yes and was back to this error page:
    
    cId: 41A715038286472E905E94E63975F991
    
    with no way to log in or view emails. So I probably must have reverted back to the non-beta last time, that's why the bug on Windows 7 + Firefox disappeared.
    
    I managed to log in from Internet Explorer though, so I'll try to disable the beta from there.
    
    It's a real bad bug, and to make it worst, the error page does not revert automatically to the regular Outlook or proposes to do so.