Forum Discussion
BertLinders
May 04, 2021Copper Contributor
Outlook autocomplete shows above to field iso below
When a client wants to type an email, since a few days, the autocomplete shows up above the to field (and proceeding outside of the screen on the top) instead of below the to field. Any ideas of wha...
- May 05, 2021Just open command prompt with administrator privileges.
copy and paste the following, it will force an newer update which will fix your problem.
"C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462
DotcomIT
May 05, 2021Copper Contributor
Just open command prompt with administrator privileges.
copy and paste the following, it will force an newer update which will fix your problem.
"C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462
copy and paste the following, it will force an newer update which will fix your problem.
"C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462
errequattro
May 06, 2021Copper Contributor
DotcomIT Dear DotcomIT, I have tried your suggetsion which seems very helpfull but the suggested order didn't work for me (outlook 2016 Office), answer was "invalid order". have you kindly a different solution or advice? thank you in advance!
- May 10, 2021Are you using Windows store or click to run? Look in File, Office Account for the information. If you have windows store you can't rollback - it will wipe out your accounts. If all goes well, the fix should be out in about 10 days or so.
Are you using 32 or 64-bit office? If 32-bit, try "C:\Program Files (x86)\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462- errequattroMay 11, 2021Copper ContributorDear Diane thank you. I have a 64bit - Windows store (Windows 10 Home) so I think I have to wait. Tks anyway : )
- May 11, 2021Yeah... your other choice is to install click to run - but that is like starting over on a new computer. If you have calendar and contacts in folders named 'this computer only' you need to export them first or lose everything.
- zuma48May 09, 2021Copper Contributor
errequattro What order, copy and paste what he listed exactly as you see it an Admin CMD. This is about the issue listed not about the order.
- errequattroMay 11, 2021Copper Contributor
I'm not IT guru so my language might be incorrect – sorry - of course I did copy paste (ENTER) as admin but it didn't recognise the command
- zuma48May 11, 2021Copper ContributorDepending on the version, click to run version allows rollback with the fix. Do you know what version do you have? 365?