Forum Discussion
lutzsucceed
Apr 14, 2025Copper Contributor
Outlook Auto-Sending Strange Messages to Leads from Synced Calendar Events
We’ve recently created a calendar in Outlook that’s synced from our CRM via LeadConnector. The sync itself is working fine — but Outlook is automatically sending confirmation emails to our leads when...
lutzsucceed
Apr 16, 2025Copper Contributor
OK, so Good News, the TECH for our CRM disabled a feature that allowed Outlook to send Appointment Confirmations and that appears to be working after a few test messages. I still don't know where these cryptic creepy messages came from but at least they're not going out anymore.
Apr 16, 2025
That's good news! Maybe the CRM "AI assistant" added those in for you 😂