Forum Discussion
ilkderenoker
Oct 02, 2023Copper Contributor
Outlook Application Character Encoding Issue: Display Problem with Turkish Characters
I am using the Outlook application on my MacBook for emails, specifically for IMAP emails. However, I am experiencing issues with the characters in the content of the emails I receive or send. There ...
LeonPavesic
Oct 04, 2023Silver Contributor
Hi ilkderenoker,
Check and set character encoding in Microsoft Outlook
- In Microsoft Outlook, select File > Options.
The Outlook Options window is displayed. - From the left-hand side options, click Advanced.
- Within the International options section, ensure that Automatically select encoding for outgoing messages is set to Unicode (UTF-8).
- Click OK to save the changes.
Check the character encoding settings on your Mac.
- Open System Preferences and go to Language & Region.
- Click the Advanced button.
- Under Character Encodings, select Unicode (UTF-8).
- Click OK to save your changes.
Repair Outlook.
- Close Outlook.
- Open the Control Panel and go to Programs and Features.
- Select Microsoft Office and click Change.
- Select Repair and click Continue.
- Follow the on-screen instructions to repair Outlook.
Reinstall Outlook.
- Uninstall Outlook from your computer.
- Download and install the latest version of Outlook from the Microsoft website.
Additional troubleshooting tips:
- Try creating a new IMAP account in Outlook and see if the problem occurs with the new account. If it does not, then the problem is likely with the original account settings.
- Try using Outlook Web App (OWA) to access your email. If you do not see the problem in OWA, then the problem is likely with the Outlook application.
- Try using a different email client, such as Apple Mail or Thunderbird. If you do not see the problem with a different email client, then the problem is likely with the Outlook application.
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Kindest regards,
Leon Pavesic
(LinkedIn)
addy-chris
Oct 04, 2023Copper Contributor
Thanks for this information.