Forum Discussion
Jason_Kendall
Dec 01, 2023Copper Contributor
Outlook 365 will not launch - says profile could not be opened
Purchased new Studio 2 - downloaded office 365 from our microsoft account. Created my email and used email for 1 day. Now it will not open Outlook. Gets hung up on the profile loading and states could not open the profile files. Can't use outlook from desktop version. I have removed the profile under settings but it is not allowing outlook to open at all to create new profile.
I found some resources that may be helpful to you.
I can’t start Microsoft Outlook or receive the error “Cannot start Microsoft Outlook. Cannot open the Outlook Window” - Microsoft Support