Outlook 365 we couldn't log on to the incoming (IMAP) server.

Question

I moved from an old win 10 Pro PC to a new win 10 Pro PC. The move seems to be ok, but I cannot get Outlook to connect to the email server (AOL). I can login to AOL mail with my user and password, so that is ok. I am sure I have the correct IMAP settings, but I keep getting the error "we couldn't log on to the incoming (IMAP) server". I checked the Office 365 license for the new PC. It shows the new PC name in the devices for Office 365.

Many thanks for any help.

deleted · Answer

Thanks for sharing!Wondering if it was these steps?https://help.aol.com/articles/how-do-i-use-other-email-applications-to-send-and-receive-my-aol-mailShawn

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Outlook 365 we couldn't log on to the incoming (IMAP) server.

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