Forum Discussion
Outlook 365: sent emails stuck in outbox - gmail accounts
I have a large number of users who were unable to send emails after the April update to Outlook 365 was installed on their systems and I have not been able to find any relevant discussions on this t...
I have had my fair share of emails stuck in outbox, though not in the specific context you mention.
I would classify them as "A Tale As Old As Time".
There has never been a fix from MS in 20+ years, the only workaround I could ever use is to just delete all emails in the outbox, and recreate the emails to be resent. Crummy and unoptimal, but stuck emails also may block all further outgoing email .
Maybe there is something different to your case, as you mention specifically the G Suite connector and problems arising after an update.
But maybe the workaround above works in your case? If it doesn't, it will also be important to diagnose the issue.
I would classify them as "A Tale As Old As Time".
There has never been a fix from MS in 20+ years, the only workaround I could ever use is to just delete all emails in the outbox, and recreate the emails to be resent. Crummy and unoptimal, but stuck emails also may block all further outgoing email .
Maybe there is something different to your case, as you mention specifically the G Suite connector and problems arising after an update.
But maybe the workaround above works in your case? If it doesn't, it will also be important to diagnose the issue.
- I've tried clearing the outbox and sending new emails but they all end up stuck in the outbox. I tried building a new Windows 10 system without GSync and it can send emails, albeit slow at times. it depends on how much syncing it has to do. One test email took an hour to send, the other was instant. I've had issues in the past with Outlook mailbox syncs failing and getting stuck like that for PC's that weren't using GSync, which is why i try to always use GSync. I guess I'll have to cross my fingers and hope for the best for now
