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Dexter Millen's avatar
Dexter Millen
Copper Contributor
May 04, 2018

Outlook 365 keeps sending blank emails

Hi all   Recently my outlook has started sending blank emails as replies to all the emails sitting in my inbox.   I have Version 1804 (Build 9226.xxxx).   Is anyone able to help sort this pleas...
Dexter Millen's avatar
Dexter Millen
Copper Contributor
May 04, 2018

Hi

 

I am using rules, but not any that are replying to emails, just moving them to folders.  No macro's being used.

 

The account is an IMAP account.

 

It seems to be replying to emails that are already in my inbox.  Several at a time.

 

Dexter

Carlos Gomez's avatar
Carlos Gomez
Copper Contributor
May 05, 2018

Does the issue occurs if you open Outlook in safe mode? Outlook.exe /safe

  • Dexter Millen's avatar
    Dexter Millen
    Copper Contributor
    May 08, 2018

    Hi

     

    No, it has been on all weekend in safemode.  The only add on was teamviewer, which I have now disabled.  Will see if that works.

     

     

    • Ravi kiran's avatar
      Ravi kiran
      Brass Contributor
      May 11, 2018

      Hi Dexter,

      As you confirmed that you are using I-MAP connection, please check the outlook manual configuration settings  where in incoming email settings panel is marked for to receive duplicates email or confirmation mails 
      OR

      in click file->select option settings look for send & receive mail settings look for any changes..

      hop[e this will help you to resolve the issue

       

      Regards.,

      Kiran

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