Forum Discussion
Outlook 365 for Mac - MS Teams button is missing
AKISUAE I was able to resolve this today. Your mailbox has to be in the cloud and Outlook has to be using an O365 subscription license. Outlook 2019 on a Mac has to be on v16.20 or higher. I had initially installed Outlook using a volume serial license. This will not work. Microsoft has a volume license removal tool: https://support.office.com/en-us/article/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193
If you run that and then log back into Outlook, the Create Teams button is there.
I've tried removing old licenses 3-4 times using the license removal tool and also completely deleted and reinstalled all MS Office apps 3-4 times and still getting nowhere! Nothing I do seems to be able to get Teams and Outlook to integrate via the desktop apps. I have to do everything via the web apps and my Teams calendar does sync with my Outlook calendar at all 😞
Why can't Microsoft make everything in the same suite integrate seamlessly on Mac??