Forum Discussion
Outlook 365 for Mac - MS Teams button is missing
AKISUAE I was able to resolve this today. Your mailbox has to be in the cloud and Outlook has to be using an O365 subscription license. Outlook 2019 on a Mac has to be on v16.20 or higher. I had initially installed Outlook using a volume serial license. This will not work. Microsoft has a volume license removal tool: https://support.office.com/en-us/article/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193
If you run that and then log back into Outlook, the Create Teams button is there.
I have a brand new macbook air 2020. I have installed everything from scratch and removed the license over and over again without any result. Why cant the MS teams button just show in Outlook for mac like any other communication tool? Why is this so difficult and why does Microsoft doesnt show a resolution for this problem? I cant send anyone a teams invite now from outlook what the whole puropse is of having MS teams..
This is driving me mad too - i've taken to using zoom and google meetings which is annoying given i should be able to use teams. Also i can't add Zoom directly through outlook as i use a google straight through log on with zoom. When i try the add in using outlook, it asks me for email and pw for zoom, which i then add my google log on details and it tells me it's wrong. i have tried changing log on details through zoom (can't) and if i try creating another account- it obviously won't let me reuse my email account... ahhhh! feeling trapped in tech! any help appreciated Kawasakikas