Forum Discussion
DOCSRB
Feb 22, 2024Copper Contributor
Outlook 365 Constant pop-ups
I got this popup recently, when I open Outlook. When I close it, it immediately reopens back up. I have to close it about five times before it goes away for good (until I close and re-open Outlook of...
LeonPavesic
Feb 23, 2024Silver Contributor
Hi DOCSRB,
if you didn't try this yet, you can follow these steps:
1. Remove the Account: If you are encountering issues with work or school account pop-ups on Microsoft Office 365, go to ‘Settings’ > ‘Accounts’ > ‘Work or School Account’ > remove the accounts listed underneath.
Remove or delete an email account from Classic Outlook for Windows - Microsoft Support
How do you remove email accounts and profile - Microsoft Community
2. Clear Windows Credentials: Go to Control Panel, User Account, Manage Windows Credentials. Remove all the credentials associated with your Office 365 account and restart your computer.
Accessing Credential Manager - Microsoft Support