Forum Discussion
DSulkin
Feb 03, 2025Copper Contributor
Outlook 2021 and Gmail - Outlook doesn't delete Gmail All Mail
I've set up Outlook as the front end for my Gmail account. I can send and receive all my Gmail messages using Outlook. I have set up a number of folders in Outlook to sort mail. These appear fine in Gmail. When I delete a message in Outlook and then check Gmail, that message is no longer in the InBox. HOWEVER, when I check All Mail, the message is still there. and if I have moved it to another folder, copies of the message with those tags are there as well.
How do I set up Gmail/Outlook to use Outlook as my interface for Gmail so that deleting messages in Outlook correctly deletes them in Gmail as well?
P.S. The same question applies to settings on my Android phone.
Thanks in advance.
If you get an email in your inbox in Outlook and delete it, it should be deleted from the inbox online. It will show in the All Mail in gmail online and if you have the "All Mail" folder in Outlook. Android will do the same. the email will be in the All Mail. You can shut of "All Mail" in the labels of Gmail and it should not show up on the Android or Outlook (if it was).
You can go to the settings of Gmail, then "labels" and then uncheck the "show in IMAP"
- LisaHendricksonBrass Contributor
If you get an email in your inbox in Outlook and delete it, it should be deleted from the inbox online. It will show in the All Mail in gmail online and if you have the "All Mail" folder in Outlook. Android will do the same. the email will be in the All Mail. You can shut of "All Mail" in the labels of Gmail and it should not show up on the Android or Outlook (if it was).
You can go to the settings of Gmail, then "labels" and then uncheck the "show in IMAP"
- DSulkinCopper Contributor
Well, it took me a while to find the settings for some reason. But that seems to work! The deled messages no longer appear in the "All Messages" system folder that I can't delete. I'll have to check back in a month or so to make sure the messages I deleted aren't piling up somewhere and eating up my Google Drive.
Thank you!- DSulkinCopper Contributor
I also found this, which worked:
https://robert365.com/article/675#:~:text=If%20you%20set%20this%20to,also%20get%20deleted%20on%20Gmail.&text=Double%20click%20on%20on%20your%20Gmail%20account%20to%20open%20its%20settings%20dialog.&text=Select%20the%20Deleted%20Items%20tab.&text=Select%20the%20Trash%20folder%20from%20the%20%5BGmail%5D%20root.