Forum Discussion
Outlook 2019 emails blank after Windows 10 update KB5003173 20H2
All of my Outlook 2019 emails are blank, with no text and only a little bit of graphics after installing the May 11th update. Please advise! Thank you!
For some reason, my emails are NOW SHOWING! (as of 9:08PM eastern time) Prior to this, I had run a Quick Repair & Online Repair, which actually blew out my entire installation of Outlook. I logged back into my Subscriptions to reinstall Office 2019 and the apps came back, but I still had blank emails...until just now...hours after I had attempted to fix it. The emails seemingly came back on their own!
8 Replies
For some reason, my emails are NOW SHOWING! (as of 9:08PM eastern time) Prior to this, I had run a Quick Repair & Online Repair, which actually blew out my entire installation of Outlook. I logged back into my Subscriptions to reinstall Office 2019 and the apps came back, but I still had blank emails...until just now...hours after I had attempted to fix it. The emails seemingly came back on their own!
- uninstall the latest update (KB5003173) and it outlook will start loading full messages.
- I am going crazy for the past 2 hours. I tried everything and nothing worked. At least it seems it is Microsoft's problem as many have the same issue.
- Hi @SanatMichaelWilson
a lot of people are currently having this problem, check out their threads:
I guess you can mark this question as solved, since MS doesnt even knows an answer yet 😄
https://techcommunity.microsoft.com/t5/office-365/help-microsft-outlook-365-blank-emails/m-p/2346435
https://techcommunity.microsoft.com/t5/outlook/outlook-email-messages-and-images-not-showing/m-p/2346346I had the same issue, you can go to the latest update installed today and uninstall it - KB5003173.
Outlook started showing full messages again.
I'm having the same issue. Checked with a couple other people and they are too.
Started happening at around 1pm this afternoon.
Can no longer use outlook to send messages. Text disappears after pressing the enter key.
- same here
